1. Information we collect
Account information: When you register, we collect your name, email address, and password (stored in encrypted form). You may optionally add a profile photo and date of birth.
Content you provide: Posts, photos, videos, comments, group details, chat messages, event information, and other material you choose to share within the app.
Location data: With your permission, we collect approximate or precise location to suggest meeting spots on the map, show nearby groups, and place venues when you create or join a group. You can deny location access in your device settings; some features may be limited.
Device and usage data: We collect technical information such as device type, operating system, app version, push notification tokens, and general usage patterns to keep the service secure and reliable.
Communications: If you contact us for support, we retain those messages to resolve your request.
2. How we use your information
To create and manage your account and authenticate you securely.
To enable core features including groups, party chat, explore feed, follow requests, notifications, and in-app games.
To personalise your experience, such as showing relevant events and groups near you when location is enabled.
To send service-related notifications, including group invites, follow requests, and messages, when you opt in to push notifications.
To detect, prevent, and address fraud, abuse, security incidents, and violations of our Terms.
To comply with applicable law and respond to lawful requests from authorities.
3. How we share information
With other users: Information you post publicly or within a group (profile name, photo, posts, group membership) is visible to other members according to the privacy settings of that feature.
Service providers: We use trusted third parties to host our infrastructure, deliver push notifications (e.g. Firebase Cloud Messaging), store and deliver media (e.g. Cloudinary), and display maps (Google Maps). These providers process data only on our instructions.
Legal requirements: We may disclose information if required by law, court order, or to protect the rights, safety, and security of our users and the public.
We do not sell your personal information to third parties for their marketing purposes.
4. Data retention
We retain your account data for as long as your account is active. If you delete your account or request deletion, we will remove or anonymise your personal data within a reasonable period, except where we must retain certain records for legal, security, or fraud-prevention purposes.
Chat messages and posts may remain visible to other participants until deleted by you or removed under our content policies.
5. Security
We use industry-standard safeguards including encrypted connections (HTTPS), secure password hashing, and access controls on our servers. No method of transmission or storage is completely secure; please use a strong, unique password and keep your device protected.
6. Your choices and rights
You may update your profile, change your password, and manage notification permissions in the app or your device settings.
You may withdraw location permission at any time through your device settings.
Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us at the email below to submit a request. We will respond within a reasonable timeframe.
7. Children
WelcomeKitty is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.
8. International transfers
Your information may be processed on servers located outside your country. Where required, we take steps to ensure appropriate safeguards are in place for cross-border data transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy or your personal data, contact us at hello@welcomekitty.in or visit https://d2itechnology.com/. You can also learn more about us at https://welcomekitty.in.